2009-06-24

The start address <https://newhostname.domain.com> cannot be crawled

Have a SharePoint site on one of our servers and have lately added a new hostname to that server to access a new site collection. I started getting a lot of entries in the eventlog using event id 2436 stating:

The start address <https://newhostname.domain.com> cannot be crawled.

Context: Application 'Search index file on the search server', Catalog 'Search'

Details:
Access is denied. Check that the Default Content Access Account has access to this content, or add a crawl rule to crawl this content. (0x80041205)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Another symptom on this error is that if you open a web browser on the server itself and try to navigate to the url, you'll only get an authentication dialog (symptom on a 401 error).

After a bit of searching I found a solution that I recognized. The following kb article http://support.microsoft.com/kb/971382 provided the solution to add the new hostname to the registry key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa\MSV1_0\BackConnectionHostNames .

When I started regedit I found that the key already existed and a couple of hostnames already was present. It seems that I had implemented this fix before.
Better to write a post about it so I don't forget it in the future :)

Ps. Don't forget to restart the server after applying the registry change. Ds.

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